Camera or photo access
Confirm camera and photo permissions in iOS Settings, then relaunch LupaLook and try the scan again.
Support
Need help with LupaLook?
Send a note with your device model, iOS version, app version, and a short description of what happened.
Purchases
App Store purchases are managed by Apple. Use your Apple ID subscriptions page for cancellation, renewal, or refund options.
Saved scans
Scan history is tied to app data on your device. Include screenshots if a saved look, guide, or unlock state looks wrong.
Referrals
If a Lupa code does not unlock as expected, send the code, approximate time used, and any error message shown in the app.